Privacy Policy

This site is operated by SAWLI LLC, 30 N Gould St Ste R, Sheridan, WY 82801, United States (“Ebb”, “we”, “us”).

For any privacy question or request, write to support@ebbnu.com.

• Contact and order details: your name, email, phone number, shipping and billing address, and what you ordered.
• Payment details: handled by our payment providers. We never see or store your full card number.
• Messages: what you write to our support team, your reviews and your survey answers.
• Device and browsing data: your IP address, your browser, the pages you view, and cookies.
• Health information: only what you choose to tell us, for example in a message or a review. We never ask for medical records.

• To process, ship and track your orders and your subscription.
• To answer you when you write to us.
• To send you order updates and renewal reminders.
• To send you marketing emails or texts, only if you signed up. You can unsubscribe at any time.
• To improve the site and measure our ads.
• To prevent fraud and meet our legal and tax obligations.

• Shopify, which hosts our store.
• Our payment providers.
• Shipping carriers and fulfillment partners.
• Our email, text message and customer support tools.
• Analytics and advertising partners, such as Meta, Google and TikTok.
• Public authorities, when the law requires it.

We do not sell your personal information for money. Some advertising partners use cookies on our site, which some state laws call “selling” or “sharing”. You can opt out at any time: see “Your choices and rights”.

We use cookies to keep your cart, remember your choices, measure visits and show you relevant ads.

You can refuse non-essential cookies in our cookie banner or in your browser settings. The site still works without them.

Depending on where you live (for example California and other US states, the European Union or the United Kingdom), you may have the right to:

• know what personal information we hold about you and get a copy of it;
• correct it or delete it;
• opt out of targeted advertising and of the “sale” or “sharing” of your information;
• limit the use of sensitive information;
• not be treated differently because you used one of these rights.

To use a right, write to support@ebbnu.com. We answer within 30 days and we may ask you to confirm your identity.

To stop marketing emails, use the unsubscribe link at the bottom of any email.

We keep your information as long as we need it for your orders, your subscription and our legal and tax obligations, usually up to 7 years for order records. After that, we delete it or make it anonymous.

We use reasonable technical and organizational measures to protect your information. No system is perfectly secure, so we cannot promise absolute security.

Our site and our products are not meant for anyone under 18. We do not knowingly collect information from children.

Your information is processed in the United States and in the other countries where our service providers operate.

We may update this policy. The date at the top shows the latest version.

SAWLI LLC, 30 N Gould St Ste R, Sheridan, WY 82801, United States.

Email: support@ebbnu.com