The Ebb Promise · Refund policy

Lighter in 60 days, or every cent back.

Keep the tub. No form, no photo, no reason.

Last updated: September 28, 2026

60DAYS

Sixty days, and they're yours.

Counted from the day your box arrives. 100% back to the card you paid with. Never store credit.

Sixty days, and they're yours.

Take Ebb every morning for sixty days, counted from the day your box arrives. If your evenings still don't look like your mornings, we send back every dollar of your first order.

  • 100% back to the card you paid with. Never store credit.
  • No form, no photo, no reason.
  • Nothing to send back. Please keep the tub.
  • One promise per person, on your first order: one tub, two or three.

How to get your money back

  1. 1Write to support@ebbnu.com within 60 days of delivery.
  2. 2Give us your order number. That's all we need.
  3. 3We refund you within 2 business days. Your bank can take 5 to 10 more days to show it.

One tub, no subscription required.

The single tub is always there, always selectable, and the subscription box is never ticked for you.

If you do subscribe, you can leave in one click.

We email you three days before every renewal, and the cancel button is in that email, not buried in an account page.

Your first two charges are covered by the sixty days. We won't take a third payment while your sixty days are still running.

And if a renewal goes through that you meant to cancel, tell us within seven days and we'll refund it.

The full rules are in our Subscription & Cancellation Policy.

And the two things we won't do.

We won't promise you results by tomorrow morning.

And we won't sell to everyone: if you're bloated 24/7 and in pain, see a doctor first, not a supplement company.

Damaged, lost or wrong order

That's on us, whatever the date. Write to support@ebbnu.com with your order number and we reship or refund.

A person answers.

Write to us. No bots, no scripts.

Email us
Email
support@ebbnu.com
Hours
Mon–Fri, 9am–5pm ET
Company
SAWLI LLC, 30 N Gould St Ste R, Sheridan, WY 82801, United States

†These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.